Where does one begin?

At the beginning of course.

Questions & Answers

We know you must have many questions about the venue. Our hope is these Q&As will answer most of them. Of course, if you can’t find what you need here, please pick up the phone to call, text, or reach out via our online form. Contact Us

How long can I rent the venue for?

You may rent the venue for either a half-day or a full day.

Half-Days are available Sunday through Thursday.

Time Slot Chart - Half Days

  • With full day rentals you will have access to the venue starting at 10am the date of your event.
  • Monday-Thursday your event may last till 11pm, Friday-Saturday till 12am, and Sunday till 8pm.
  • This does include clean up time.

NOTE: With half-day rentals you will have access to the venue at the time when your rental hour begins and you must leave when your time slot ends.

How much does the venue cost?

The cost of the venue varies throughout the year. Monday through Thursday will usually meet most budgets, due to lower demand. Subsequently, the weekends are typically priced higher and for great reason. We all like to be able to kick back and enjoy ourselves, without having to worry about heading out to work early the next day. For more specifics on our various pricing structures, please contact our team.

Can you rent out 1 floor or just the rooftop?

No. When you rent the venue, you get the building, which includes access to the Street Level, Atrium Level and Rooftop Level.

What is included in the rental of the space?

All venue rentals include the following:

  • Access to all three (3) levels
  • Access to the “Caterer Friendly” kitchen
  • Tall cocktail “pub style” tables (20) with black or *white table cloths (*additional charges apply)
  • 60″ round tables (10), NO table clothes provided
  • White padded folding chairs (100)
  • Outdoor patio style lounge furniture, various side tables, and three (3) fire pits on the rooftop

What can One Eleven be used for?

One Eleven can be utilized for the following types of events:

  • Corporate events
  • Meeting space
  • Weddings
  • Rehearsal dinners
  • Birthday parties
  • Networking events
  • Baby showers
  • Quinceañeras
  • Graduation parties
  • Class and family reunions
  • School dances
  • Art shows
  • After hours mixers
  • Social gatherings
  • Formal dinners
  • Photography shoots
  • Galas
  • Fraternity/ Sorority formals
  • Viewing of downtown events

Is there a changing area for bridal/groom party?

There are restrooms on each floor that can be used but are limited on space. We highly recommend parties that need a changing area to reserve a room at The Thomas Hotel next door. They are a small boutique hotel with great rooms to fit those needs.

Where is parking for the venue?

Parking in front of the venue is limited. However, guests may park anywhere around the downtown square, and or the Fair Plaza parking garage located at 208 S College Ave. It’s a short 3-minute walk away. Hiring a valet service is always an option as well.

Are pets allowed at the venue?

No. Unless a patron has a documented service animal and you provide the necessary documentation in a timely manner prior to the event.

Do we allow live music?

Yes, absolutely! There are various locations inside the Street or Atrium levels well suited for musicians and DJ’s, as well as the rooftop.

Do we cater food and bar service?

No. All food and bar services must be catered through other 3rd Party providers. Our team may provide you a list of qualified companies after booking your event.

How much is the deposit to hold the venue, and is it refundable?

We do not take deposits or down payments to hold a date. The only way to reserve your date is to sign the event agreement and make the payment in full. Once your agreement has been signed and the payment has been made, it is nonrefundable.

What is your cancelation policy?

Once the contract is signed and payment is made, there are no refunds. If an emergency cancelation occurs, we can move to a later date with the same value. If that date is more than original date then the difference must be paid. The only way we accept a cancelation is if there’s damage done to the building due to weather, fire, or any other accident. The lessee will be able to tour the venue and decide if they want their event to continue or be refunded.

What forms of payment do we accept?

We accept all major credit cards, personal check, cashier’s check, and cash. When using a credit card there will be a 3% fee added on by the card company.

Can I use my own caterer, and or bring my own alcohol/bartender?

We do have a list of preferred vendors but you are more than welcome to use someone else of your choosing. If the catering company stays to work your event, we will need copies of their general liability insurance. You are responsible for providing your own alcohol and your bartender must provide us with a copy of their TABC certificate. If alcohol is being served at your event, you must have on-site security. We recommend the City of Tyler Police Dept. for this service.

Do you have any kind of audio and visual equipment for presentations?

We do not provide any AV equipment at this time.

Can items be dropped off at the venue the day before the event?

No. Doing so may interfere with another event taking place.

Are there any decorating restrictions?

Yes. Due to the historic nature of the building no nails, hooks, tape, command strips, etc. can be used. Nothing can be attached to walls, ceiling or other structural components.

Is smoking allowed?

Smoking is allowed within the designated rooftop area per the City of Tyler ordinance Article II. Smoking Prohibition – Section 4-46, e. Exemptions from Prohibition

Is the venue wheelchair accessible?

The building is wheelchair accessible on the first floor only. There is no wheelchair access to 2nd or 3rd floor at this time.

What is the venues capacity?

When considering a standing room only event, our space will accommodate up to 600 people. For seated events it is recommended no more than 300 people. Of course, this is all dependent on how the tables layout. These totals include the use of all building levels.

Who is responsible for cleanup after the event?

Whoever signed the event agreement is ultimately responsible for cleanup and removal of all trash, as well as other compliance criteria.

What type of insurance is needed to rent the venue?

No one ever expects to have accidents; however, the responsible party must purchase and provide us with a simple insurance policy available through a third party vendor. We recommend EventHelper.com

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Is security provided?

No. You are responsible for hiring and paying for your own security. Security is required for events serving alcohol. You will receive our preferred vendor’s list which has info about security once a contract has been signed.

People talk…

Beautiful upscale venue in the heart of downtown Tyler, great views of the city with their beautiful rooftop terrace, professional staff and top level service! Highly recommended!

Ashley

Ashley Timmons

Very cool space…rooftop area is fantastic…ready for the next event! Definitely recommend!

Patrick

Patrick Freden

Freden Enterprises

Looking for a venue that has a fantastic view of downtown and has plenty of cool space for your next event? One Eleven is the perfect location.

Mary

Mary Foster

We had the Tyler Young Professionals Network monthly after-hours here and WOW what a beautiful building to host an event in! If you want to host an event with a rooftop space that has a view of the Downtown Square, you have found the right place! Thank you S.E. Greene for providing a beautiful event venue right on the square and also Eric Gatti for helping us put the event together!

Judson

Judson Hinsley

President TYPN

Awesome establishment & with a great view into downtown Tyler,TX 🤩

David

David Rojas

Golden Visuals

This Venue is amazing with nice views!! The staff is very professional and will always do an excellent job. I recommend this venue any day of the week!

Lauren

Lauren McDonald